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Privacy policy

Your privacy matters

This policy explains how Shon Grant Training & Psychotherapy collects, uses and protects your information.

Last updated: 10 August 2026

Introduction

Shon Grant Training & Psychotherapy ("SGTP", "we", "us" or "our") is committed to protecting your privacy and maintaining the confidentiality of your personal information. This Privacy Policy explains how we collect, use, disclose and safeguard your information when you visit www.sgtp.co.uk or use our therapy services.

We comply with UK data protection laws, including the General Data Protection Regulation (GDPR) and the Data Protection Act 2018. We also adhere to professional standards set by the UK Council for Psychotherapy and other relevant professional bodies.

Information we collect

Personal information you provide

  • Contact information, including name, email address and phone number
  • Information provided through contact forms and consultation requests
  • Therapy session notes and records, for clients only
  • Payment and billing information
  • Communications between you and us

Automatically collected information

  • IP address and browser information
  • Pages visited and time spent on our website
  • Referring website addresses
  • Device and operating system information

Cookies and analytics

We use cookies and similar technologies to enhance your experience. Cookies are small data files stored on your device that help us remember your preferences, understand how you use the website and improve our services.

Plausible Analytics

With your permission, we use a custom Plausible Analytics instance to collect anonymous, aggregated information about website traffic. This can include visitor counts, pages visited, how visitors arrived, general location at country level, device or browser information, and anonymous interactions with navigation, contact buttons and enquiry forms. Form contents are never sent to Plausible.

Plausible does not use advertising cookies, create personal profiles or track you between websites. We do not use it to collect or store personally identifying information. You can change your choice at any time using the cookie settings button.

How we use your information

Providing therapy services Delivering professional psychotherapy and maintaining appropriate clinical records.

Communication Responding to enquiries, scheduling appointments and sending service-related communications.

Improvement Enhancing website functionality and improving our services.

Legal compliance Meeting legal obligations and professional standards.

Safety Protecting the safety and wellbeing of clients and others.

Data protection and security

We use appropriate technical and organisational measures to protect personal information against unauthorised access, alteration, disclosure or destruction.

Technical measures

  • Secure encrypted connections using SSL/TLS
  • Regular security updates and patches
  • Secure password requirements
  • Limited access controls
  • Regular encrypted backups

Organisational measures

  • Confidentiality agreements
  • Regular data protection training
  • Clear data handling procedures
  • Incident response protocols
  • Regular security assessments

Client confidentiality

As a UKCP registered psychotherapist, Shon maintains strict confidentiality in accordance with professional ethical standards. Information shared during therapy is confidential, with the following limited exceptions:

  • Risk of harm: where there is a serious risk of harm to you or others
  • Child protection: concerns about the safety or welfare of a child
  • Legal requirements: where disclosure is required by law or court order
  • Supervision: anonymous case discussion in professional supervision
  • Terrorism: where disclosure is required under the Terrorism Act

Any disclosure would be discussed with you first whenever possible and appropriate.

Your rights

Under UK data protection law, you have the following rights regarding your personal information:

  1. 01

    Right to access Request a copy of the personal information we hold about you.

  2. 02

    Right to rectification Request correction of inaccurate or incomplete information.

  3. 03

    Right to erasure Request deletion of your personal information, subject to legal requirements.

  4. 04

    Right to object Object to processing of your personal information.

  5. 05

    Right to data portability Request transfer of your data to another service provider.

To exercise any of these rights, contact us using the details below. Some rights may be limited by professional and legal obligations to retain records.

Third-party services

We use the following third-party services:

  • Web3Forms: processing contact form submissions and forwarding them by email
  • Custom Plausible Analytics instance: anonymous website usage analytics, only with consent
  • Website typography: delivered from this site without sharing requests with a font provider

These services have their own privacy policies and data handling practices. We use reputable services that maintain appropriate security standards.

Changes to this Privacy Policy

We may update this policy from time to time to reflect changes in our practices or legal requirements. Changes will be posted on this page with an updated revision date. We encourage you to review it periodically.